Reception Administrator - Luxury Building (VAC-A3396)

Job description

Our client is a long-standing established property entity, whose core business is Real Estate in Limassol and they are looking to hire a Reception Administrator.

We are looking for a friendly, motivated Reception Administrator to become part of our dynamic Front Desk team, delivering exceptional customer service and ensuring that every guest feels welcome. If you have a passion for hospitality and enjoy creating unforgettable experiences, we’d love to hear from you! 

Job Duties

Key Responsibilities:

• Be part of the Front Desk team and perform on-going front desk duties.
• Provide an optimal level of service and hospitality to the guests.
• Act as the point of reference for tenants or owners who need assistance or information.
• Respond to guests' needs and requests and resolve issues/complaints/problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
• Complete and maintain any incident reports, daily activity reports or other reports requested by the management.
• Maintain strong relationships with all other departments, administration, housekeeping, maintenance, etc,
• Having a clear understanding of the rental pooling scheme and which apartments are involved.
• Work closely with the internal teams to handle reservation requests, special events, etc.
• Computing all client’s billings, accurately post charges to guest rooms and house accounts.
• Provide remote support other projects.
• Receive and transmit/delivering messages for clients.
• Assist the Property Administration and/or the House Manager with all the administration tasks related to the smooth operation of the building. 

Job Requirements

What We’re Looking For:

• High School Diploma or Qualification in Office Administration/Hospitality Management.
• Experience in a similar position for 2-3 years.
• Strong working knowledge of relevant computer software including MS Office and booking and payment systems(visa).
• Outstanding customer services skills, professional verbal & written communication skills in Greek and English.
• Strong interpersonal and problem-solving abilities.
• Highly responsible and reliable.
• Ability to work well under pressure in a fast-paced environment.
• Strong organizational and administration skills with close attention to detail. 

Job Benefits

What We Offer:

• Attractive remuneration package + 13th salary.
• 21 Paid Annual holiday leaves.
• Bonus based on performance.
• Be a part of a pleasant and friendly working environment.
• Working Hours:
• Morning shift schedule 5-day job (Monday – Sunday) from 08:00 a.m. to 17:00 p.m.

TO APPLY for this job opportunity, send your CV (in English please) and include the reference: Reception Administrator - Luxury Building - VAC-A3396. We look forward to hearing from you!