Senior Fraud Manager

Job description

What to expect of your role:

The Fraud Manager will oversee the detection, prevention, and management of fraudulent activities across the online casino and sportsbook. This role requires a deep understanding of fraud schemes, industry best practices, and regulatory requirements. The ideal candidate will proactively develop strategies to minimize risk while ensuring a seamless user experience.

Job Duties

• You will be expected to:
  
  Prevent & Detect Fraud:
  
      Monitor and analyze customer transactions to detect suspicious activities;
      Use fraud detection tools and systems to mitigate risks in real-time;
      Develop fraud rules and ensure they align with evolving fraud trends.
  
  Analyse & Report Data:
  
      Perform in-depth analysis of fraud cases and generate actionable insights;
      Prepare regular reports on fraud metrics, trends, and operational effectiveness.
  
  Collaborate within teams:
  
      Collaborate with business, compliance, payment, and IT teams to improve fraud prevention measures;
      Work closely with customer support to resolve user account issues related to fraud.
  
  Optimise Systems & Processes:
  
      Recommend and implement advanced fraud detection systems;
      Conduct periodic reviews of fraud processes and identify areas for improvement.
  
  Handle Compliance:
  
      Ensure compliance with legal and regulatory requirements specific to online gambling and sports betting;
      Stay updated on global and regional laws, including AML and KYC guidelines.
  

Job Requirements

What you need to succeed in this role:

• 3-5+ years of experience in fraud prevention or risk management, preferably in online gaming or sportsbook environments;
• Strong understanding of fraud schemes in the online casino and sportsbook industry;
• Familiarity with KYC, AML, GDPR, and other relevant regulatory frameworks;
• Proficiency in fraud detection tools, payment gateways, and chargeback management systems;
• Analytical mindset with a strong ability to interpret data and detect patterns;
• Hands-on experience with SQL, data visualization tools, and risk management software is a plus;
• Being detail-oriented and highly organized;
• Excellent problem-solving and decision-making abilities;
• Strong communication skills to interact with internal teams and external stakeholders;
• Ability to work under pressure and meet tight deadlines.

Job Benefits

About our corporate culture:

As an international team, we are motivated by the freedom to do our best work. Our employees are autonomous and responsible for their projects, taking the initiative when necessary, not giving up on their opinions, and speaking freely. We invest in the potential of each person, hence believe that our abilities contribute to achieving ambitious company goals!

Reasons to join us:

• Our positive workplace atmosphere creates a culture of collaboration and support, making it a place you'll love working in;
• We offer competitive compensation and regular career development reviews to motivate you to reach your full potential and love the work you do;
• With flexible working hours and remote options, you'll love the freedom to work on your terms;
• We offer a generous vacation and sick leave policy, allowing you to take time off and enjoy a work-life balance;
• You'll love working here because we provide financial assistance for professional development, helping you stay ahead of the curve and love your career path;
• Our Educational Allowances give you the opportunity to expand your knowledge and experience, not only in your work but also in other areas;
• You'll love the monthly allowance for personal activities, giving you the opportunity to pursue your interests and hobbies outside of work;
• At our company, we prioritize the health and well-being of our employees, which is why we offer comprehensive health insurance plans;
• Our referral program rewards you for bringing top talent to the company, making it a place you enjoy sharing with others;
• With engaging team-building activities and corporate parties, you'll love being part of our community and team spirit.

Ready to join us? Apply for this position! What’s next?

Our recruiters will review your CV and reach out to you if you are suitable for the role.

What your process will look like:

1. HR Interview with the Recruiter;
2. Final interview with the team.

Our recruitment team is very willing to help out, so contact us with any questions you may have!