Customer Support Representative (VAC-A2964)

Job description

Our client is a leading adult entertainment social platform (similar to Onlyfans) and they are looking to recruit and a Customer Support Representative to join their team at their offices in Nicosia .

The platform empowers content creators to share exclusive content with their fans. We pride ourselves on providing excellent customer support and maintaining a safe community through robust content moderation.

Job Duties

• Customer Support: Deliver exceptional customer service through ticketing and live chat channels. Monitor performance and implement improvements where necessary.
  
  Problem Resolution: Address and resolve customer issues challenges promptly and effectively.
  
  Collaboration: Work closely with other departments to ensure seamless operations and contribute to the continuous improvement of processes and policies.
  
  
  

Job Requirements

Qualifications:

Previous experience within a customer support environment.

Excellent communication and interpersonal skills.

Familiarity with customer support ticketing systems and live chat software.

Ability to handle sensitive and potentially explicit content in a professional manner.

Strong problem-solving skills and the ability to work under pressure.

High level of integrity and ethical standards . 

Working hours:

This position will be responsible for the 12:00 (midnight) to 8:00am shift. 

Job Benefits

Salary:

1300 Euros gross monthly

TO APPLY for this job opportunity, send your CV (in English please) and include the reference: Customer Support Representative - VAC-A2964. We look forward to hearing from you!