Content Moderator (VAC-A2845)

Job description

Our client is a leading adult entertainment social platform and they are looking to recruit and experienced Content Moderator for their offices in Nicosia .

The platform empowers content creators to share exclusive content with their fans. We pride ourselves on providing excellent customer support and maintaining a safe community through robust content moderation.

Job Duties

• Customer Support: Deliver exceptional customer service through ticketing and live chat channels. Monitor performance and implement improvements where necessary.
  
  Content Moderation: Ensuring adherence to company policies and community guidelines. Coordinate the integration of Hive AI moderation software with human review processes.
  
  Problem Resolution: Address and resolve customer issues and content moderation challenges promptly and effectively.
  
  Collaboration: Work closely with other departments to ensure seamless operations and contribute to the continuous improvement of processes and policies.
  
  
  

Job Requirements

Proven experience within a customer support or content moderation environment.

Strong leadership and people management skills with the ability to motivate and develop a team.

Excellent communication and interpersonal skills.

Familiarity with customer support ticketing systems and live chat software.

Experience with content moderation tools, preferably Hive AI, is a plus.

Ability to handle sensitive and potentially explicit content in a professional manner.

Strong problem-solving skills and the ability to work under pressure.

High level of integrity and ethical standards . 

Job Benefits

2000 Euros gross monthly

TO APPLY for this job opportunity, send your CV (in English please) and include the reference: Content Moderator - VAC-A2845. We look forward to hearing from you!