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Client Services Support Specialist/Financial Technology (VAC-A2782)

nicosia
Permanent

111 μέρες πριν Recruiting Agent Expired

Job description

Our client, a leading financial services consultancy group, is looking to recruit a Client Services Support Specialist/Financial Technology to work from their offices in Nicosia. 


Job Duties

  • Providing 1st level support on customer enquiries on company’s products and services via telephone, web calls or email.
  • Liaising with other departments and routing tasks to them to solve customer enquiries that require further investigation.
  • Developing and maintaining excellent relationships with existing and prospect clients.
  • Identifying and assessing customer’s needs to achieve satisfaction.
  • Ensuring that high level service is always provided to customers.
  • Representing the company in a professional manner at all times.
  • Following standard processes and procedures and completing any other duties in coordination with the head of the department.

Job Requirements

  • University or College degree in Finance, Business Administration, Technology, or any other related field.
  • Excellent command of the English and Greek languages, both verbal and written.
  • Computer literacy and knowledge of Microsoft Office.
  • Excellent analytical and numerical skills.
  • Dynamism and ability to deliver results in a timely manner.
  • Excellent problem-solving skills.
  • Customer service mindset.
  • Team spirit with strong relationship-building and interpersonal skills.

Working hours:

The working hours are Monday – Friday, 09:00 – 18:00 with 1 hour lunch break. There is flexibility regarding starting times from 08:30 – 09:30 and finish work accordingly.

Afternoon off on Fridays or Wednesdays (to be agreed with Manager)

Working from home 1-2 times per week depending on workload.

TO APPLY for this job opportunity, send your CV (in English please) and include the reference: Client Services Support Specialist/Financial Technology - VAC-A2782. We look forward to hearing from you!