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Senior Operations Officer (VAC-A2657)
limassol, nicosiaPermanent
39 μέρες πριν Recruiting Agent
Job description
Our client is an International Logistic company with offices in both Nicosia and Limassol and due to continuous growth , they are looking to recruit a Senior Operations Officer who can be based either at their Nicosia or Limassol offices and who will be reporting directly to the Operations Manager.Job Duties
- Ensure proper implementation of the company policies, procedures and system.
- Continuously focus on the corporate goals, results of “100% customer satisfaction’.
- Participate in acquiring new business deals for the company
- Communicate specific cargo details to concerned parties to decide on appropriate transportation method
- Liaise with third parties to move goods (by road, air or sea) according to customers’ requirements
- Monitor Progress versus Plan.
- Handling all inquiries received from customers and deliver best rates and service.
- Negotiate better airfreight / sea freight / land freight rates with principals, shipping lines, airlines and other service providers
- Conduct bi-weekly and monthly meetings with the department manager
- Follow up with the sales team to ensure client satisfaction.
- Maintain good business relations by ensuring having relations with key accounts.
- Monitor Key accounts.
- Handle operation claims in coordination with the department manager
- Ensure timely closing of jobs and reporting to the accounting department.
- Build a good relationship with Carriers (air and sea) in coordination with the Department Manager.
- Monitor rules, regulations, and procedures.
- Conduct field visits (when necessary) with sales team to ensure customer’s support and satisfaction.
- Maintain current knowledge of relevant legislations, political situations and other factors that could affect the movement of freight.
- Assist clients in the event of a claim
- Handle minor problems related to transportation of cargo and report major issues to operations manager
- Participate in consolidation of information and preparation of reports as requested by department manager.
- The dynamic business environment might bring changes in job nature induced by new technology, new business lines, new regulations...
- The company might require the job holder to carry out additional tasks that he will be trained and coached on
Job Requirements
- Bachelor Degree in Business Administration with emphasis on Transportation and Logistics
- 5-7 years of experience in the Freight Forwarding field
- Positive attitude
- People-oriented
- Detail-oriented
- Organized and efficiently manages time
- Tactful
Job Requirements: - Flexibility in working hours
- Knowledge of freight forwarding concepts
- Knowledge of all port authority procedures and regulations
Job Benefits
- 1600 gross monthly
- x 13 Salaries
- Monthly commissions
Working hours:
Monday to Friday 8:00am to 16:30
TO APPLY for this job opportunity, send your CV (in English please) and include the reference: Senior Operations Officer - VAC-A2657. We look forward to hearing from you!