Junior IT Customer Support Officer (VAC-A2560)

Job description

Our client is a small Software Development Company and they are specialized in the development mobile applications which aim to directly increase revenue for their clients. They are looking to hire an a capable and well-qualified individual to provide good support experience to their clients.

Job Duties

• Customer Support over the phone
  
• Record-keeping of suggestions and issues
  
• Visiting client’s offices for technical support
  
• Client training on how to use the company’s platform
  

Job Requirements

• Bachelor’s Degree in Computer Science or Diploma in IT or in another relevant field
  
• Very good knowledge of the Android Platform
  
• Very good knowledge of the Greek and English language
  
• Previous work experience in Customer Support will be considered a plus
  
• Excellent communication skills
  
• Problem-solving skills
  
• Pleasant and polite nature
  
• Ability to complete work duties quickly and with attention to detail
  

Job Benefits

• The company is offering a salary of about 1,500 Euro gross + 13th salary + Bonus once a year based on personal performance and general company performance
  
  Working hours:
  The working hours are 08:00 – 13:00 and 14:00 – 17:00, Monday - Friday with no overtime
  
  TO APPLY for this job opportunity, send your CV (in English please) to [email protected] and include the reference: Junior IT Customer Support Officer - VAC-A2560. We look forward to hearing from you!