VIP Agent (VAC-A3404)

Job description

Our client, an online casino in Limassol, is looking to hire a VIP Agent, who will be the dedicated point of contact for our high-value players, providing personalized assistance and ensuring top-level satisfaction. While English is the primary language, Turkish language skills are a plus, given our worldwide reach.

Job Duties

Responsibilities:

VIP Relationship Management: Build and sustain strong connections with VIP players, offering tailored support and exclusive promotions.

Account Oversight: Monitor VIP activity to address needs proactively, ensuring high retention and engagement.

Job Requirements

Requirements:

Previous experience managing VIP or high-net-worth clients, ideally in online casinos or a related area.

Fluent in English; Turkish language is an added advantage.

Proven ability to provide top-tier customer service and foster loyalty.

Capable of balancing multiple VIP requests while maintaining accuracy.

EU-citizenship

Ability to work full-time on-site in Limassol.

Working hours:

The working hours are 9am – 6pm (onsite role)

TO APPLY for this job opportunity, send your CV (in English please) and include the reference: VIP Agent - VAC-A3404. We look forward to hearing from you!