Technical Account Manager (VAC-A3299)

Job description

Our client, a smart payment cashier software company, is currently looking for a PHP Technical Account Manager to join their team in Limassol.

Job Summary:

The Technical Account Manager will serve as a dedicated technical advisor for our merchants. This role involves understanding the client’s technical needs and coordinating with our internal teams to deliver tailored solutions.

Job Duties

Roles & Responsibilities:

Provides technical support for merchant integration

Analyze merchant integration requirement

Provides tier-two low-level support for escalated issues originating from the merchant

Log defects and track defect status - working closely with developers to reproduce and resolve defects and execute re-tests and regression testing.

Collaborate with external stakeholders to ensure the correctness of the PSP Integrations

Job Requirements

Required Qualifications:

Five years hand on experience as a PHP developer and knowledge in node and react is a big plus.

Established experience with merchant PSP integration and onboarding

Close familiarity with CRM and payment accounting platforms

Good understanding of payment processing (Merchant, PSP, Acquiring)

Hands-on skilled in debugging and troubleshooting.

What we might consider as an advantage:

Experience coding and scripting in python/BASH

Experience with continuous integration tools

Experience with AWS and other major cloud computing environments.

Experience with Payment Gateway technology

Experience with Payment Service Provider integrations

Job Benefits

Benefits:

This is a full-time position providing competitive pay, flexible schedules and much more.

+ 13th

+ Company benefits

TO APPLY for this job opportunity, send your CV (in English please) and include the reference: Technical Account Manager - VAC-A3299. We look forward to hearing from you!