Shop Manager (VAC-A3288)

Job description

Our client, a Charity Shop based in Limassol, is looking for a Shop Manager to join their team. The Charity Shop Manager is responsible for the day-to-day operations of the shop, ensuring it runs efficiently, is well-stocked, and provides a welcoming environment for customers and volunteers. They must have a passion for the role, demonstrating a positive attitude, strong leadership, and a commitment to the charity’s mission.

Job Duties

Responsibilities:

Shop Operations & Sales:

• Oversee the daily management of the shop, ensuring smooth and efficient operations.
• Maximize sales and donations while maintaining high standards of customer service.
• Ensure the shop is clean, well-presented, and complies with health and safety regulations.
• Regularly update social media pages to promote available stock, special promotions, and fundraising events.

Stock Management:

• Oversee stock donations, sorting, pricing, and display to maximize income.
• Maintain accurate stock levels, ensuring a good variety of fresh and seasonal items.
• Encourage and coordinate stock donations from the public and local businesses.

Staff & Volunteer Management:

• Recruit, train, and supervise volunteers and staff, ensuring they feel motivated and supported.
• Lead by example with a positive attitude, fostering a welcoming and inclusive team environment.
• Ensure all team members understand their roles and are aligned with the charity’s values.

Financial & Administrative Duties:

• Handle cash, banking, and shop finances in line with charity policies.
• Maintain accurate records, including sales reports and stock inventories.
• Ensure compliance with financial and legal requirements.

Marketing, Social Media & Community Engagement:

• Promote the shop within the local community and build relationships with donors.
• Take responsibility for social media postings, regularly updating followers about new stock, special promotions, and events.
• Organize fundraising initiatives and local events to drive sales and awareness.

Job Requirements

Requirements:

• Passion for the role and commitment to the charity’s mission.
• Retail management experience, preferably in a charity or nonprofit sector.
• Strong leadership and people management skills with a positive and professional attitude.
• Excellent customer service and communication abilities.
• Ability to work with and motivate volunteers from diverse backgrounds.
• Strong organizational and problem-solving skills.
• Experience in stock control and merchandising.
• Basic financial management skills, including handling cash and budgets.
• Knowledge of social media platforms and ability to manage shop promotions online.
• Knowledge of the charity retail sector and fundraising.
• Experience in event planning and community engagement.
• Willingness to work flexible hours, including weekends if required.
• A friendly, professional, and approachable demeanour.

Working Hours:

Tuesday – Saturday, 10am – 6pm

May be asked to work on Mondays when required (overtime will be paid) 

Job Benefits

Benefits:

The client is offering a salary of 1400 euros gross per month

TO APPLY for this job opportunity, send your CV (in English please) and include the reference: Shop Manager - VAC-A3288. We look forward to hearing from you!