IT Support Engineer

Job description

• Strong knowledge of Microsoft operating systems and desktop applications.

• Provide remote support to clients.

• Excellent command of English is required.

Job Duties

• • Provide remote technical support.
  
  • Troubleshoot and resolve a broad range of customer system issues.
  
  • Perform remote installations of new software and upgrades.
  
  • Provide helpdesk support, analyzing and resolving end-user issues.
  
  • Administer Microsoft operating systems and desktop applications.
  
  • Collaborate as part of a team.
  

Job Requirements

• Previous experience in a similar position.

• Excellent written and verbal communication in English.

• Ability to multitask, prioritize, and work independently.

• Strong communication, organizational, and problem-solving skills.

• Eagerness to learn new technology.

• Ability to work efficiently under pressure.

• Familiarity with Microsoft operating systems and desktop applications.

• Basic knowledge of Microsoft Active Directory and Office 365 administration.