Customer Service Representative (VAC-A3035)

Job description

Our client is an established international Supply Chain Management Company in Limassol and they are looking for Customer Service Representative with experience in a similar role in the Freight Forwarding industry. The Customer Service Officer is responsible for ensuring a seamless customer experience by managing inquiries, resolving issues, and coordinating with internal teams. The role requires excellent communication skills, a proactive attitude, and a strong commitment to customer satisfaction in the logistics industry.

Job Duties

• Daily Operations monitoring and assisting
  
  Shipments follow up and customer updating
  
  Indoor sales assistance / inquiries /intercompany requests
  
  Cargo wise shipments importing /manifesting
  
  
  

Job Requirements

Experience in a similar role in the Freight Forwarding industry is a must

At least 1 - 3 years' of relevant work experience

Excellent phone etiquette and excellent verbal, written, and interpersonal skills

Ability to multi-task, organize, and prioritize work

Must be able to read, write and speak Greek and English fluently

Working hours:

The working hours are 08:00 – 12:00 – 14:00-17:00, Monday to Friday (onsite role)

TO APPLY for this job opportunity, send your CV (in English please) and include the reference: Customer Service Representative - VAC-A3035. We look forward to hearing from you!