Administrator

Job description

We invite you to join our friendly team for the Administrator position. Our private cosmetology studio provides high-quality aesthetic cosmetology services using the most modern devices to improve our discerning client`s physical, aesthetic and emotional state.

Job Duties

Organization and planning of activities:

• Development of a business plan together with the financial department, obtaining licenses and permits with the legal department, interaction with the construction department, selection and purchase of equipment and cosmetics.

Work with customers:

• Meeting and consulting customers, managing specialists' schedules, ensuring a high level of service, processing reviews and complaints.

Personnel Management:

• Selection, training and adaptation of employees, discipline control, distribution of responsibilities, development of motivation and reward systems.

Quality control and service standards:

• Ensuring compliance with standards and protocols of procedures, organizing trainings and seminars to improve the quality of service, introducing new technologies and techniques.

• Conducting customer surveys to obtain feedback, analyzing reviews and suggestions, developing measures to improve service, regular meetings with staff to discuss current issues.

Interaction with suppliers and contractors:

• Searching for and concluding contracts with suppliers, monitoring supplies and product quality, negotiating the best terms of cooperation.

Financial management:

• Cash management and interaction with the financial department, control of financial flows, cost optimization, reporting.

Innovation and development:

 • Monitoring of new products and trends in the cosmetology industry.

 • Introduction of new technologies and techniques into the work of cosmetology.

 • Search for opportunities to expand the range of services.

Marketing and promotion of services:

• Development of a marketing strategy together with the advertising and PR department, control of social networks and advertising campaigns, analysis of the market and competitors, holding promotions and events to attract and retain customers.

Job Requirements

• Experience in opening cosmetology clinics or beauty salons, ability to interact with regulatory authorities.

• At least 3 years of experience in a similar position.

• Fluency in English and Russian.

• Excellent communication and organizational skills, developed analytical skills and the ability to work in a team.

• Friendliness, customer focus and ability to maintain a high level of service.

• Resistance to stress and the ability to make quick decisions in critical situations.

Job Benefits

• Competitive salary and bonus system.

• Friendly and professional team.

• Opportunities for career growth to the Manager of Private Aesthetic Centre by Punin.

If you meet all the requirements and the job is exciting and rewarding, we would love to receive your application. Join our team and start your path to success with us!