Data Analyst & PSP Administrator (VAC-A2392)

Job description

Our client is a professional and well-established Forex Trading Company and they are looking to hire a motivated individual in the role of Data Analyst & PSP Administrator for their office in Nicosia. As a PSP Administrator and Analyst, the candidate will play a crucial role in reporting on PSP performance while supporting new integrations and optimizing existing ones. This position requires a cycle of assessment, action, and achievement to ensure strategic projects align with operational needs, functionalities, and legal requirements. The candidate will collaborate closely with the payments and tech department to find solutions and conduct necessary product testing. This position will primarily involve data analysis, with a smaller component focused on assisting the manager with PSP administration.

Job Duties

• Research, evaluate, and onboard new Payment Service Providers (PSPs).
• Serve as the primary relationship contact with payment providers and manage escalations of payment-related issues
• Prepare and maintain payment documentation, internal processes, and procedures for the use of each PSP by customers
• Monitor account balances and perform settlement calculations
• Analyse trends in payment volumes, success rates, speed of transactions and performance for reporting purposes
• Develop reports and visualizations based on business needs
• Utilization of payments systems to optimise deposit conversion percentages
• Reviewing issues identified and reporting them to the relevant technical teams
• Assist with daily matching and reconciliations when needed

Job Requirements

• Bachelor’s degree in finance, business, mathematics, engineering, or a related field
• At least 2 years of experience in a similar role within the financial industry sector
• Fluent in English with exceptional communication and interpersonal skills
• Excellent analytical skills, with outstanding attention to detail
• Advanced skills in MS Excel
• Knowledge of PowerBI (or other data visualization tool) is desirable, but not essential.
• Knowledge of Devcode (PIQ) & Praxis: routing, fallbacks, rules, etc. is desirable, but not essential
• CySEC examinations would be an advantage

Working hours:

The working hours are Monday – Friday from 9am to 6pm (can be flexible) with 1 hour lunch break (onsite role)

TO APPLY for this job opportunity, send your CV (in English please) and include the reference: Data Analyst & PSP Administrator - VAC-A2392. We look forward to hearing from you!